舉報人

何謂舉報?

舉報制度鼓勵且允許員工舉發Gardien內部的嚴重問題,而不只是監看問題或站在局外發聲而已。

員工往往是第一個知曉Gardien內部有什麼嚴重錯誤的人,但他們可能不會表達憂心的情事,因為他們覺得說出來會背叛自己的同事或公司。

這些政策的適用對象為誰?

適用於所有的員工(包括兼職、外聘、約聘、臨時工、代理機構、合法志工),以及在Gardien廠區工作的承包商,如代理機構職員、建商、建築工、送貨司機。此外還包括供應商,以及在他們的廠區提供服務給Gardien的簽約廠商,如技術夥伴。

政策目標

提供舉報管道,讓您有信心提出憂慮的情事,您將收到任何形式的回饋

確保您會收到舉報情事的回應,若您不滿意答覆,您也知道該如何繼續追蹤下去

若您有理由相信您是善意揭發的話,我們將保護您免受報復或迫害

應舉報的情事有哪些?

違法行為

違反正義

對大眾和其他員工存在健康和安全上的風險

破壞環境

擅自使用公司資金

涉嫌欺詐和貪腐行為

客戶的性虐待或身體虐待

其他不道德的行為

注意:員工尚有其他申訴程序可遵循,例如對雇用有所抱怨的話可依循「就業申訴程序」。此處所述的舉報政策也不應取代公司對大眾開放的其他「投訴程序」。

保衛和迫害

Gardien承認下定決心舉報並不容易。若您說的是真的,你應該沒什麼好怕的,因為你是善盡你對雇主和服務對象的責任。
Gardien不能容忍任何騷擾或迫害情事(包括非正式壓力),當您善意舉報時,Gardien也會採取適當行動保護你。

保密

所有的問題將被保密處理,我們也將盡一切努力隱藏您的身分,若您希望如此的話。但在適當的時機,你可能需要出面作證。
若可能的話,本政策鼓勵您記名舉報。請注意:

員工必須善意揭發

員工必須相信舉報情事充分為真

員工不得惡意或不實舉報

員工不得謀求任何私利

如何舉報

正常情況下,第一步應以口頭或書面形式向你的直屬主管/經理舉報。這可能取決於涉及情事的嚴重性和敏感性,以及該弊端的嫌疑人。舉例來說,若你相信管理階層牽涉其中,那你應該直接向董事長密報。

您可撥打密電+447801-217490,或請寄送電郵給Richard.Horsman@Gardien.com。

GARDIEN 舉報政策

1.序言

1.1員工往往是第一個知曉Gardien內部可能會有什麼嚴重錯誤的人,但他們可能不會表達憂心的情事,因為他們覺得說出來會背叛自己的同事或公司。他們可能也會擔心被騷擾或迫害。在這些情況下,忽略而不去舉報弊端可能容易得多。

1.2 Gardien以公開、廉潔和責任的最高可能標準自律。依循該承諾,我們期望那些憂心Gardien任何面向的員工,以及與我們有往來的其他人,能夠挺身言明他們憂心的情事。我們同意大部分的案件都將在保密基礎上進行。

1.3 本政策明文指出您有權舉報,不用擔心隨後被迫害、遭到歧視或不利。舉報政策旨在鼓勵、允許員工舉發Gardien內部的嚴重問題,而不只是監看問題或站在局外發聲而已。

1.4 本政策適用於所有的員工以及在Gardien廠區工作的承包商,如代理機構職員、建商、承包商。此外還包括供應商,以及在他們的廠區提供服務給Gardien的簽約商,如技術夥伴。

1.5 此處所述的程序在Gardien的投訴程序及其他適用於公司的法定提報程序之外。您有責任讓其他員工知曉這套程序的存在。

2. 政策的目標和範圍

2.1 本政策旨在:

鼓勵您有信心質疑、舉報嚴重情事

提供舉報管道,讓您有信心提出憂慮的情事,您將收到任何形式的回饋

確保您會收到舉報情事的回應,若您不滿意答覆,您也知道該如何繼續追蹤下去

若您有理由相信您是善意揭發的話,我們將保護您免受報復或迫害

2.2 尚有其他恰當程序讓員工提出「就業申訴」,舉報政策旨在補足其他申訴程序規範不足的嚴重情事。包括:

違法行為

違反正義

對大眾和其他員工存在健康和安全上的風險

破壞環境

擅自使用公司資金

涉嫌欺詐和貪腐行為

客戶的性虐待或身體虐待,或

其他不道德的行為

2.3 因此,在此舉報政策下,您可舉報Gardien的官員或成員、或Gardien的其他代表人提供的服務或行為的任何面向等嚴重情事。這可能會是:

按您已知的標準、經驗或您認為公司會同意的標準,令你感到不舒服的情事;或是

違反 Gardien做法和政策的情事;或

低於既有實施標準的情事;或

等同於不當行為的情事

2.4本政策不能取代Gardien既有的其他申訴程序。

3. 保衛

3.1 騷擾或迫害

3.1.1 Gardien 承諾以良好常規和高標準自律,並盼望成為員工的支持。

3.1.2 Gardien承認下定決心舉報並不容易。如果你說的是真的,你應該沒什麼好怕的,因為你是善盡你對雇主和服務對象的責任。

3.1.3 Gardien不能容忍任何騷擾或迫害情事(包括非正式壓力),當您善意舉報時,Gardien也會採取適當行動保護你。

3.1.4 任何潛在弊端指控的調查行動不會干擾已發生在您身上的懲戒或冗餘程序,或受其干擾。

4. 保密

4.1所有的問題將被保密處理,我們也將盡一切努力隱藏您的身分。但在適當的時機,你可能需要出面作證。

5. 匿名指控

5.1 若可能的話,本政策鼓勵您記名舉報。

5.2 匿名舉報較無效力,但Gardien還是會考慮裁決。

5.3 行使裁決的考量因素取決於:

舉報情事的嚴重性

舉報情事的可靠度

向事由來源確認該指控的可能性

6. 不實指控

6.1 若您出於善意指控,經查未能證實,您不會受到懲戒。但若您的指控是出於輕浮、惡意或私利的話,您可能會受到懲戒。

7. 如何舉報某情事

7.1 正常情況下,第一步應以口頭或書面形式向你的直屬主管/經理舉報。這取決於涉及情事的嚴重性和敏感性,以及該弊端的嫌疑人。舉例來說,若你相信管理階層牽涉其中,那你應該直接找公司董事長(監督官)。

7.2 請以口頭或書面形式舉報。欲以書面舉報者請依照以下格式:

舉報情事的背景和緣由(請註明相關日期);
您特別憂心該情事的理由

7.3 越早表達越容易採取對應行動。

7.4 雖然您無須證明舉報情事的真實性,但您還是得向聯繫人說明您的合理根據。

7.5 寄送電郵到Richard.Horsman@Gardien.com、或撥打+44 +44 7801-217490,以獲取如何追蹤舉報情事的建議/指導。

若你最後還是覺得事情必須在Gardien以外處理,請參見本政策第10點的接洽單位。

7.6 您不妨先與一位同事討論您憂慮的情事,若有兩或多名同事都有同樣的經驗或擔憂,做出舉報可能較為容易。

7.7 您可邀請你的工會、職業協會代表或一名朋友列席任何與舉報情事有關的會議或訪談。

8. GARDIEN將如何回應

8.1 Gardien 將會回應您的舉報。切記,測試您舉報的情事並不等於做出接受或拒絕等回應。

8.2 在適當情況下,舉報情事可能:

由管理階層、內部審計單位,或透過懲戒程序來調查。

轉給警方

轉給外部審計單位

Form the subject of an independent inquiry

8.3 In order to protect individuals and those accused of misdeeds or possible malpractice, initial enquiries will be made to decide whether an investigation is appropriate and, if so, what form it should take. The overriding principle which Gardien will have in mind is the public interest. Concerns or allegations which fall within the scope of specific procedures (for example, child protection or discrimination issues) will normally be referred for consideration under those procedures.

8.4 Some concerns may be resolved by agreed action without the need for investigation. If urgent action is required this will be taken before any investigation is conducted.

8.5 Within ten working days of a concern being raised, the responsible person will write to you:

Acknowledging that the concern has been received

Indicating how we propose to deal with the matter

Giving an estimate of how long it will take to provide a final response

Telling you whether any initial enquiries have been made

Supplying you with information on staff support mechanisms, and

Telling you whether further investigations will take place and if not, why not

8.6 The amount of contact between the officers considering the issues and you will depend on the nature of the matters raised, the potential difficulties involved and the clarity of the information provided. If necessary, Gardien will seek further information from you.

8.7 Where any meeting is arranged, off-site if you so wish, you can be accompanied by a union or professional association representative or a friend.

8.8 Gardien will take steps to minimize any difficulties which you may experience as a result of raising a concern. For instance, if you are required to give evidence in criminal or disciplinary proceedings Gardien will arrange for you to receive advice about the procedure.

8.9 Gardien accepts that you need to be assured that the matter has been properly addressed. Thus, subject to legal constraints, we will inform you of the outcome of any investigation.

9. THE RESPONSIBLE OFFICER

9.1 The company Chairman (who is also the Monitoring Officer) has overall responsibility for the maintenance and operation of this policy. That officer maintains a record of concerns raised and the outcome (but in a form which does not endanger your confidentiality) and will report as necessary to Gardien.

10. HOW THE MATTER CAN BE TAKEN FURTHER

10.1 This policy is intended to provide you with an avenue within Gardien to raise concerns. Gardien hopes you will be satisfied with any action taken. If you are not, and if you feel it is right to take the matter outside Gardien, the following are possible contact points:

The external auditor

Your trade union

Your local local Citizens Advice Bureau or Better Business Bureau

Relevant professional bodies or regulatory organizations

The police

10.2 If you do take the matter outside Gardien, you should ensure that you do not disclose confidential information. Check with the contact point about that.

KEVIN SYVRET

FINANCE DIRECTOR, NORTH AMERICA

Mr. Syvret joined Gardien Services Canada as Financial Controller in 2001 and assumed the role of Finance Director North America in 2007. Over the past 20 years, Mr. Syvret has held senior finance and accounting roles, including with Canadian Pacific Ltd and Sprint Inc.

NIRAJ PATEL

VICE PRESIDENT, GARDIEN NORTH AMERICA

Mr. Niraj Patel joined the company on a part time basis in 1993 while attending college full time. He worked in various positions until he graduated from the Centennial College Computer Systems Technology program, whereupon he was hired full time. He progressed through several testing and CAM department positions and was appointed North American CAM Manager in 1998. After 18 years with the company, Mr. Patel was promoted to Senior Vice President of Operations, Gardien Services Canada Inc. in 2011. In January, 2015 Mr. Patel became Vice President NA of the newly combined organizational unit North America which includes the Canada and USA.

TODD KOLMODIN

VICE PRESIDENT QUALITY, NORTH AMERICA

Mr. Todd Kolmodin, a native to the Pacific Northwest was born in Seattle Washington. At a young age he moved to the Portland Oregon area. In March of 1986 he graduated from ITT Technical Institute with a degree in Electronics Engineering Technology. Todd began his tenure in the Electrical Test field that same year.  Todd spent eight years working in an independent testing facility in Wilsonville Oregon where he built skills in all aspects of Electrical Test and Quality Assurance. 

Todd then spent a short term with Yamamoto Corporation on their Engineering staff covering PCB drill, finishing and Electrical Test before joining Probe Test Fixtures in 1995. His charge was CAM and Fixuring Manager.  Todd joined the Gardien Group in September 1998 continuing the same roll and taking on the responsibilities of Quality Manager for Oregon operations. In 2008 Mr. Kolmodin was promoted to Vice President Quality USA. In this position Mr. Kolmodin oversees and maintains the Gardien ITAR registration, ISO Multi-Site registration and multiple site Lab Suitability with the Defense Logistics Agency Land and Maritime. Now also maintaining the Gardien QMS system Todd now serves as Vice President Quality North America.

Mr. Kolmodin is also a published columnist and Technical Presenter with multiple appearances at the IPC Apex Expo Conferences in both San Diego and Las Vegas. 

ROLAND VALENTINI

CHIEF OPERATING OFFICER

Mr. Valentini was appointed COO in July 2010 after successfully serving as head of North American operations since 2005.

Roland has over ten years’ experience in the PCB industry, including sales, service, and project management at Atotech GmbH, Germany mainly relating to PCB plating equipment.
He has significant sales experience from his tenure at Mack Rides GmbH and headed up worldwide installations for Lurgi Bischoff GmbH.

Mr. Valentini received a Master’s Degree in Mechanical Engineering from the University of Mannheim, Germany.

RICHARD HORSMAN

EXECUTIVE CHAIRMAN

Prior to Richard joining Gardien in September 2014, he was Chairman/CEO of tool chain vendor Atego Group Systems Limited which was sold to PTC Inc.

Prior to joining Atego, Richard held a number of Executive and Non-Executive roles including Senior Independent Non-Executive Director of Plethora Solutions, an AIM listed Pharmaceutical Company and CEO of AIM listed Cybit Holdings plc. where he grew the company from inception to revenues of over 25 million and took the company through multiple acquisitions before managing a sale of the business to Francisco Partners.

Richard previously held a number of senior roles in the Software industry.

RICK MERAW

GROUP VICE PRESIDENT QUALITY

Mr. Meraw was appointed Group Vice President of Quality in Jan 2015 after successfully  serving as Senior Vice President of USA operations since 2011.  Prior to being responsible for USA operations Mr Meraw was responsible for Canadian operations since 2001.

Rick has over twenty years’ experience with Gardien Group and has various roles including, service technician, customer liaison, Quality manager, technical support, project management, and software design/ implementation.

In June 1992 he graduated with an Electronic Engineering Technologist degree, with honors from a local community college.

保持联系

Our People

Location

Gardien USA Hub Office

Gardien Services USA Inc. PO Box 963 Midlothian, TX 76065 USA

+1 (503) 430 8980

info.us@gardien.com

Gardien Canada Hub Office

Gardien Services Canada Inc. 79 Milliken Blvd. Unit 4 Toronto, Ontario Canada M1V1V3

+1 (416) 292-0726

info.ca@gardien.com

Toronto, Canada

79 Milliken Blvd. Unit 4 Toronto, Ontario Canada M1V1V3

+1 (416) 292-0726

info.tor@gardien.com

Anaheim

1191 N Red Gum Street Anaheim, CA 92806 USA

+1 (714) 630 4600

info.anh@gardien.com

Denver

1513 Taurus Ct. Loveland, CO 80537 USA

+1 (303) 527 1200

info.den@gardien.com

Minneapolis

14000 25th Avenue North Suite 112 Plymouth, MN 55447 USA

+1 (763) 249 1102

info.mnp@gardien.com

Prescott

1600 Orrin Rd Prescott, WI, 54021 USA

+1 (715) 262 5898

info.pre@gardien.com

Our People

Locations

Group Headquarters

Gardien (SEA) Pte Ltd 105 Cecil Street. #16-01, The Octagon (Suite 1613) Singapore, 069534

+65 6225 2238

info.group@gardien.com

RICHARD HORSMAN

執行主席

在 Richard 於 2014年 9月加入 Gardien 之前, 他是 Atego 系統工具集團的總裁, 後來該集團賣給了 PTC 公司. 

在加入 Atego 之前, Richard 擔任了相當多次的執行和非執行董事職務, 其中包含在 Plethora 解決方案公司擔任高級獨立非執行董事, 和標靶藥務的上市控股有限公司 Cybit 的首席執行長.  在當時一開始管理 Francico Partners 公司的銷售之前, 他藉由多次的收購, 讓它從一家小公司, 一直成長到營收超過 2500萬元的公司.

Richard 之前也有擔任過軟體產業的高階職務.

ROLAND VALENTINI

首席執行長

Valentini 先生, 他自 2005 起是掌管北美服務事業很成功的主管,  之後他在 2010 年 7月接管首席執行長的工作.

Roland 在 PCB 產業有超過 10年的經驗, 當時是在德國主要的印刷電路板設備公司 Atotech GmbH, 包辦業務, 服務及專案管理.

他在任職於 Mack Rides 公司時, 有很顯注的銷售經驗, 他帶領了 Lurgi Bischoff 公司的全球組裝業務.

Valentini 先生, 他有德國蔓海姆大學的機械工程碩士學位.